Privacy Policy for AY Home Improvement

1. Introduction

Welcome to AY Home Improvement. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Data Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request leads, or use our online services and products.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, such as:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment details (if applicable)

  • Details regarding your home improvement interests or projects

  • Any other information you choose to provide via forms, subscriptions, or contact methods

2.2 Non-Personal Information

We automatically collect certain non-personal data, including:

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited on our site

  • Time spent on pages and other usage statistics

2.3 Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie settings through your browser preferences; however, disabling cookies may affect certain functionalities of our website.

3. How We Use Your Information

We use the collected data for various purposes, including:

  • Providing and Maintaining Services: To operate, manage, and improve our website and online services.

  • Lead Management: To contact you regarding your inquiries, provide information about our home improvement services and products, and follow up on leads.

  • Communication: To send updates, respond to inquiries, provide customer support, and deliver promotional content if you have opted in.

  • Personalization: To customize content, offers, and recommendations based on your interests and behavior.

  • Analytics: To analyze website performance and usage trends to improve our services.

  • Compliance and Security: To enforce our policies, comply with legal obligations, and protect our users and our website.

4. Disclosure of Your Information

We may share your information under the following circumstances:

  • With Service Providers: We share information with trusted third-party service providers who assist in website management, payment processing, marketing, and analytics. These providers are obligated to maintain the confidentiality of your data.

  • For Legal Reasons: We may disclose information if required by law or to protect our rights, privacy, safety, or property, or that of our users or the public. This includes complying with Florida state laws and regulations.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to confidentiality obligations.

5. Data Security

We take appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your personal information, please note that no security system is impenetrable, and we cannot guarantee the security of your data transmitted to our site.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, review, and update your personal information held by us. If you believe any information is inaccurate or incomplete, please contact us to have it corrected.

6.2 Opt-Out

If you do not wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

6.3 Data Deletion

You may request that we delete your personal data, subject to applicable legal or regulatory requirements. Please contact us with your request, and we will respond in a timely manner.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. Please be aware that we are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Compliance with Florida Law

As a business operating in Florida, AY Home Improvement complies with applicable state and federal data protection laws. If you have questions regarding our data practices or need additional information about your rights under Florida law, please contact us.

9. Changes to This Data Policy

We reserve the right to update or modify this Data Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Data Policy or our data practices, please contact us at:

Email: contact@alstonyorkhome.com

Phone: (305) 922-1578